Privacy Policy

1. Who we are and our role

AtlasHire, Inc. (“AtlasHire,” “we,” “us”) provides software to schedule, conduct, record, transcribe, practice, and evaluate interviews and assessments, including AI-assisted features. For account and website data, and for individuals who use AtlasHire for their own interview practice, we act as a controller. For candidate, student, and interview data submitted by an organization or institution, we act as a processor / service provider on behalf of that Customer and process that data only to provide the Services and as instructed by the Customer. The Customer is responsible for the legality of its collection and use, including providing notices and obtaining consents.

2. Information we collect

Account and organization data

• Identity and contact details of users (name, email, avatar, role).
• Organization or institution details (name, size, culture and environment descriptions).
• Authentication identifiers from our identity provider and organization membership.

Candidate, student, and applicant data

• Name, email, role or program applied for, and resume files and extracted text.
• Scheduling and availability information.
• Optional identity-verification status (when the Customer enables it), processed by a third-party identity provider that handles government ID and selfie/liveness checks; we store only a reference identifier and status, not the underlying ID images.

Interview content and recordings

• Live audio and video during interviews, relayed in real time by our communications provider. We do not retain composite video recordings of interviews as a standard feature.
• Speech-to-text transcripts generated from interview audio and stored as text.
• Code, terminal commands and output, collaborative whiteboard/diagram content, and AI-assistant chat created during interviews and assessments.
• Notes, scores, feedback, and AI-generated evaluations, summaries, and recommendations.

Behavioral and integrity signals

When enabled by the Customer, the Services record interaction and integrity signals during an interview or assessment — for example, tab switches, window focus changes, clipboard copy events, and camera-disabled events — to support evaluation and integrity. The Customer determines whether to enable these features and is responsible for any required disclosures.

Integrations and technical data

• Applicant-tracking and calendar integration data and credentials (stored encrypted), when the Customer connects them.
• Usage, device, log, and diagnostic data, and cookies or similar technologies used to operate, secure, and improve the Services.

Some of the above may be considered sensitive (for example, voice-derived data and identity-verification data). Where an organization or institution collects it through the Services, that Customer is responsible for determining the lawful basis and for obtaining any consent required.

3. How we use information

• To provide, operate, secure, support, and maintain the Services;
• to generate AI-assisted features (live suggestions, transcription, summaries, scores, and feedback) as directed by the user or Customer;
• to monitor, troubleshoot, prevent fraud and abuse, and ensure integrity and security;
• to improve and develop the Services, including by producing aggregated or de-identified analytics that do not identify any individual;
• to communicate with users and provide support; and
• to comply with law and enforce our agreements.

Our use of AI and the data sent to AI providers is described in our Data & AI Use Policy.

4. How we share information

We do not sell personal information. We share information with:

• The Customer and its authorized users, who control the candidate, student, and interview data in their workspace;
• Subprocessors that help us run the Services, including providers of authentication, cloud hosting and database/storage, real-time audio/video, speech-to-text, AI models, email delivery, code-execution sandboxes, real-time collaboration, identity verification, and applicant-tracking and calendar integrations. These providers process data on our or the Customer’s behalf under contractual obligations;
• professional advisors and authorities where required by law or to protect rights, safety, and the integrity of the Services; and
• a successor in connection with a merger, acquisition, financing, or sale of assets.

5. AI processing

The Services send interview content (including transcripts, code, whiteboard content, chat, and activity signals) to third-party AI providers to generate outputs. AI outputs may be inaccurate and are decision-support only. See our Data & AI Use Policy for details, including provider data-handling and how to limit AI processing.

6. Retention and deletion

We retain information for as long as needed to provide the Services and for legitimate business and legal purposes, after which we delete or de-identify it. The user or Customer controls retention of its workspace data and may request deletion. Account and organization owners can delete their data and their organization from Settings; deleting an organization removes its associated workspace data, and deleting your account removes your profile and associated personal data, subject to backups and legal requirements. Some records (for example, audit, security, and compliance logs, and de-identified data) may be retained as permitted by law.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of personal information, or to object or withdraw consent. People invited to an interview or assessment should direct requests to the organization that invited them, which controls that data; we will assist Customers in responding. Individual and business users may contact us at privacy@atlashire.ai. We may need to verify your identity and may decline requests as permitted by law. Customer administrators have deletion and export tools available in the product.

8. Education records

When an educational institution uses the Services with students, the institution is responsible for its obligations under applicable student-privacy laws (for example, FERPA in the United States). Where the Services process education records on the institution’s behalf, we act as a school official / service provider under the institution’s direction, use those records only to provide the Services, and do not use them for our own purposes.

9. Security

We use administrative, technical, and organizational measures designed to protect information, including encryption in transit, access controls, and encryption of stored integration credentials. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Report security concerns to security@atlashire.ai.

10. International transfers

We and our subprocessors may process and store information in the United States and other countries that may have different data-protection laws than yours. Where required, we rely on appropriate safeguards for cross-border transfers.

11. Children

The Services are intended for users 18 and older and are not directed to children. We do not knowingly collect personal information from anyone under 18 except where an educational institution does so under applicable law and its own consent processes. If you believe a minor has provided information to us directly, contact privacy@atlashire.ai.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the Effective date, and your continued use of the Services constitutes acceptance. Contact us at privacy@atlashire.ai or AtlasHire, Inc., Wilmington, Delaware, United States.